If you are not happy with your purchase and you want to return it, you should first email us with your request and the reason at firstname.lastname@example.org Please do not send your purchase back – email us directly! Our return policy lasts for 14 days from the delivery date. If 14 days have gone by since delivered, unfortunately we can’t offer you an exchange. To be eligible for a return, you must specify the reason for return or a picture showing that the item got damaged during the shipping process. All of our products are subject to quality control before shipment. Therefore, they must be returned in exactly the same condition as you received them in their full packaging. Any indication that the product has been used invalidates the possibility of change. The buyer is responsible for the costs of switching to a returned product unless he receives a defective product. In this case the company will bear all the costs of the change. We don’t accept returns or exchanges on BLACK FRIDAY & CYBER MONDAY DEALS, 1+1 SALE ITEMS and items that have been bought with the use of DISCOUNT COUPONS. There is no refund. For further information or clarifications we are at your disposal. You can call us at (+30)2310527726 Monday-Friday 9.00 am – 14.00 pm.