Exchanges and Returns

If you wish to change or return a purchased product, you have 14 days from the date of shipment of your order to do so.

All our products are subject to quality control before shipment. That’s why they must be returned in exactly the same condition as you received them with their full packaging. Any indication that the product has been used cancels the possibility of change.

In the case of a defective product you should contact us immediately in the indicated way in order to deal with the issue and proceed-if applicable – either to a refund of your money, repair of the product or replacement at no charge to you.

The refund, in any case, will be made using the same payment method as the one you used for your purchase.

More information about the policy of changes and returns or the right of withdrawal can be found in the terms of purchase and use of our e-shop.

Download Our Return Form

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